APOIO
1. FAQ
Return Policies
When it comes to Exchange or return articles you must know that:
The returned items must be in the same conditions that they were when received.
DON'T FORGET: The personalized products can not be returned or exchanged.
As soon as we get your package, we’ll check the condition of product(s) and we’ll reimburse you for the returned ones. Be aware that by sending the returned goods by post mail, we don’t accept payment upon reception method and we’ll not return the shipment costs or returning costs.
Refunds
The deadline for reimbursements may vary from 3 to 12 working days, after we received your returned products in our storage. As soon as we get to check the condition of the articles, we’ll send you an e-mail to inform you.
Remember that the refund we’ll be made in the same payment method used in your shopping.
In case you receive a product with defect or that you didn’t order and decide to send it by email, make sure you include in the package the bill charges statement. As soon as we get to check the condition of the articles, we’ll reimburse you with the cost of the returned products and the shipments and returning expenses attached.
The reimbursement for transportation costs will be made after the product’s refund.
2. HOW TO MAKE A PURCHASE AT SIMPLU
Buy at Simplu
Go to our online store and find what you are looking for. If you prefer, it is possible to use different filters to find the product you want more easily.
You don’t need to be registered in our website to buy from us, but, if you do, your credit card data will be saved and that will simplify the process in your next order.
Check your e-mail, because you will receive a confirmation mail with all the details from your order.
Check the status of your order here and, if you have any doubt, please speak with us.
Where can I buy Simplu’s products?
To buy anything from us, you can do it through our Online Store or in one of ours Partners. Just choose the best option for you!
3. PAYMENTS
Return Policies
When it comes to Exchange or return articles you must know that:
The returned items must be in the same conditions that they were when received.
DON'T FORGET: The personalized products can not be returned or exchanged.
As soon as we get your package, we’ll check the condition of product(s) and we’ll reimburse you for the returned ones. Be aware that by sending the returned goods by post mail, we don’t accept payment upon reception method and we’ll not return the shipment costs or returning costs.
Refunds
The deadline for reimbursements may vary from 3 to 12 working days, after we received your returned products in our storage. As soon as we get to check the condition of the articles, we’ll send you an e-mail to inform you.
Remember that the refund we’ll be made in the same payment method used in your shopping.
In case you receive a product with defect or that you didn’t order and decide to send it by email, make sure you include in the package the bill charges statement. As soon as we get to check the condition of the articles, we’ll reimburse you with the cost of the returned products and the shipments and returning expenses attached.
The reimbursement for transportation costs will be made after the product’s refund.
4. SHIPMENTS
Buy at Simplu
Go to our online store and find what you are looking for. If you prefer, it is possible to use different filters to find the product you want more easily.
You don’t need to be registered in our website to buy from us, but, if you do, your credit card data will be saved and that will simplify the process in your next order.
Check your e-mail, because you will receive a confirmation mail with all the details from your order.
Check the status of your order here and, if you have any doubt, please speak with us.
Where can I buy Simplu’s products?
To buy anything from us, you can do it through our Online Store or in one of ours Partners. Just choose the best option for you!
5. RETURNS
Return Policies
When it comes to Exchange or return articles you must know that:
The returned items must be in the same conditions that they were when received.
DON'T FORGET: The personalized products can not be returned or exchanged.
As soon as we get your package, we’ll check the condition of product(s) and we’ll reimburse you for the returned ones. Be aware that by sending the returned goods by post mail, we don’t accept payment upon reception method and we’ll not return the shipment costs or returning costs.
Refunds
The deadline for reimbursements may vary from 3 to 12 working days, after we received your returned products in our storage. As soon as we get to check the condition of the articles, we’ll send you an e-mail to inform you.
Remember that the refund we’ll be made in the same payment method used in your shopping.
In case you receive a product with defect or that you didn’t order and decide to send it by email, make sure you include in the package the bill charges statement. As soon as we get to check the condition of the articles, we’ll reimburse you with the cost of the returned products and the shipments and returning expenses attached.
The reimbursement for transportation costs will be made after the product’s refund.
6. REGISTRATION
Return Policies
When it comes to Exchange or return articles you must know that:
The returned items must be in the same conditions that they were when received.
DON'T FORGET: The personalized products can not be returned or exchanged.
As soon as we get your package, we’ll check the condition of product(s) and we’ll reimburse you for the returned ones. Be aware that by sending the returned goods by post mail, we don’t accept payment upon reception method and we’ll not return the shipment costs or returning costs.
Refunds
The deadline for reimbursements may vary from 3 to 12 working days, after we received your returned products in our storage. As soon as we get to check the condition of the articles, we’ll send you an e-mail to inform you.
Remember that the refund we’ll be made in the same payment method used in your shopping.
In case you receive a product with defect or that you didn’t order and decide to send it by email, make sure you include in the package the bill charges statement. As soon as we get to check the condition of the articles, we’ll reimburse you with the cost of the returned products and the shipments and returning expenses attached.
The reimbursement for transportation costs will be made after the product’s refund.
Buy at Simplu
Go to our online store and find what you are looking for. If you prefer, it is possible to use different filters to find the product you want more easily.
You don’t need to be registered in our website to buy from us, but, if you do, your credit card data will be saved and that will simplify the process in your next order.
Check your e-mail, because you will receive a confirmation mail with all the details from your order.
Check the status of your order here and, if you have any doubt, please speak with us.
Where can I buy Simplu’s products?
To buy anything from us, you can do it through our Online Store or in one of ours Partners. Just choose the best option for you!